Close to the beach in Playa del Carmen, this small hotel offers relaxing spa services, an enjoyable outdoor pool and access to the services at a nearby beach club.
Guests at La Tortuga Hotel Spa will enjoy the beautiful beach and free use of lounge chairs and beach umbrellas at Mamita's Beach Club. After a swim, guests can soak up the sun on the beach with a drink. In the evening the beach club's lounge area is a great place to relax in a hammock and listen to music.
El Bistro restaurant at the Tortuga Hotel serves breakfast every morning. Guests can lounge in their room and order room service, then feel pampered with a Mayan spa treatment in the Itzá Spa. In the evening, the on-site bar is a great place for a cocktail while listening to good music.
HOTEL AMENITIESRestaurant, Bar, Garden, Non Smoking Rooms, Continental Breakfast, Safety Deposit Box, Luggage Storage, Fishing, Solarium, (Spa & Wellness Centre), Massage, Billiard, Jacuzzi, Diving, Outdoor Swimming Pool, Room Service, Airport Shuttle, Laundry, Dry Cleaning, Breakfast in the Room, Internet Services, Car Rental, WiFi / Wireless Lan, Free WiFi Internet Access Included.
OTHER HOTEL INFORMATION::Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
FREE CANCELLATION POLICYCancellation Policy: If cancelled up to 14 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first two nights will be charged.
Children and Extra Bed Policy: Children cannot be accommodated at the hotel.
Baby cots are not available.
There is no capacity for cots in the room.
Deposit Policy: No deposit will be charged.
VAT and city/tourist taxes: 15 % Tax is included.
Service charge is not applicable.
City/tourist tax is not applicable.
Internet: Wireless internet is available in public areas and is free of charge.
Meal Plan: American breakfast is included in the room rate.
Parking: No parking available.
Pets: Pets are not allowed.
The hotel reserves the right to pre-authorise credit cards prior to arrival.
How to reserve
La Tortuga Hotel Spa
Insert the check in and check out dates in the form. The search engine will list you all the available rooms. By clicking on the room's name you will be able to visualize all the details.
Choose the number of room you would like to book and click on the reserve it button. To proceed with the reservation process you will have to fill the reservation forms with your personal data.
Once you have finished with the reservation process You'll receive an automatic confirmation message from the hotel with all the hotel details. You will not receive any further communication from the hotel, since this confirmation message is definite.
No charge on your credit card
Your credit card details are needed in order to guarantee the reservation and no charges will be made. Credit card informations are sent directly to the property via Secure Server, ensuring these details are protected.
Free Cancellation
The cancellation of the reservation does not involve any additional costs if carried out within the terms of our cancellation policy. In order not to incur in any penalty, you must respect the the terms and conditions of the cancellation accommodation, that you will find published either in the cancellation of the reservation page or inside the reservation form.
Security and privacy
The details of your credit card are sent over a cripted and certified SSl protocol (Secure Socket Layer). The information we request when making your reservation, is requested in order to offer you a professional service. We will only disclose your personal information to third parties for the purposes of completing your booking through us, in order to provide you with the information or services you have requested, or with your explicit consent.
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